OUR VALUES

PARTNERSHIP
We work in partnership with clients to ensure that our work together results in a great job, well done. 

We choose clients with whom we can work as equals, creating a shared vision for what we want to achieve together. It’s a two-way conversation, with willingness to give and take from both sides; we have found it works best that way. 

We prefer to work with clarity, giving our clients realistic expectations about each project. We’re straightforward and honest about what we can do and how we will do it.
INCLUSIVITY
We value diversity in our teams and invest in the people we have. 

Our team is richer and more effective for bringing team members into the business who have considerable experience from other industries or have no history of being in the trades. 

We see a ‘spark’ in them and their alignment with our values, and, when they confirm their willingness to work hard and be part of our team - we go from there.

FLEXIBIILTY
Our systems and processes are set up to work around our customers’ needs, timeframes and lives. 

Whether we’re helping a Housing Provider by refitting a vulnerable young person’s house or installing boilers for a major supermarket chain, we will work to a carefully considered programme with contingency built in. 

We take the same approach to flexibility and wellbeing within with our staff team, respecting and supporting their work-life balance.
Find out more about the services we offer. 
COMMITMENT TO SOCIAL VALUE
We are conscious of our environmental, social and economic impact, and know we can be a force for good. 

That’s why we remain committed to working in and supporting the social housing sector, delivering social value wherever possible and continuing to do good in our local area. 

We are proud to provide apprenticeships and offer jobs to unemployed workers and have won awards for our commitment to successful apprenticeships.
STABILITY 
We’ve built the business to be stable: creating a strong financial foundation, long-term relationships with clients and our supply chain, and a knowledgeable and focused team. 

Our clients rely on us to help them best serve their customers; knowing a new kitchen that looks great and functions perfectly is helping a Greater Manchester resident improve their quality of life - and makes us proud to be a part of something good.

© 2024 MOFFAT AND RILEY PLUMBING AND HEATING SERVICES, ALL RIGHTS RESERVED.
PRIVACY POLICY
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